Return Policy
We want you to feel good about ordering from us. Because of the nature of our products, we can only accept returns for unused, unopened items in their original packaging.
Returns
Returns must be requested within 14 days of delivery
Items must be unused, unopened, and in original packaging
Customers are responsible for return shipping costs
Original shipping charges are non-refundable
Non-Returnable Items
We cannot accept returns for:
Opened products
Used products
Items not in their original condition
Products damaged after delivery due to customer handling
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 5 days of delivery and include your order number and photos of the issue. We will work with you to make it right.
Refunds
Once your return is received and inspected, approved refunds will be issued to your original payment method for the item purchase price only. Original shipping charges are not refundable.
Start a Return
To request a return, please contact us at contact@littlewaysusa.comwith your order number.
Terms of Service
Effective Date: March 15th, 2026
Welcome to KittyUp by Little Ways™ (“Company,” “we,” “us,” or “our”). By accessing or using our website at [website URL] and purchasing our products, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use our website.
1. Use of Our Website
You agree to use this website only for lawful purposes and in a way that does not violate any applicable laws or regulations or interfere with the operation of the website.
We reserve the right to refuse service, cancel orders, or restrict access to the website at our discretion, including if we believe a customer has violated these Terms.
2. Products and Orders
We make every effort to display our products, descriptions, and pricing accurately. However, we do not guarantee that product descriptions, pricing, availability, colors, or other content on the website are error-free, complete, or current.
We reserve the right to:
Limit quantities purchased
Refuse or cancel any order
Correct errors in pricing, descriptions, or availability at any time, including after an order has been submitted
If we cancel an order after payment has been received, we will issue a refund for the amount paid.
3. Payment
By placing an order, you represent that you are authorized to use the payment method provided. All prices are listed in U.S. dollars unless otherwise stated.
Applicable taxes, shipping charges, and other fees will be calculated and displayed at checkout.
4. Shipping
Shipping times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, weather, supply chain interruptions, or other factors outside our control.
Risk of loss and title for products pass to you upon delivery to the shipping carrier or delivery address, as permitted by applicable law.
5. Returns and Refunds
Your purchase is subject to our Return Policy, which is incorporated into these Terms by reference.
We accept returns only for unused, unopened items in original packaging within 14 days of delivery. Customers are responsible for return shipping costs. Original shipping charges are non-refundable. We do not accept returns for opened, used, or customer-damaged items.
If an item arrives damaged or incorrect, you must contact us within 5 days of delivery with your order number and photos of the issue.
6. Product Use Disclaimer
Our products must be used only as directed. You are responsible for reading and following all product instructions, warnings, and labels.
We are not responsible for damage, loss, or injury resulting from misuse, improper handling, unauthorized modification, or use not in accordance with product instructions.
This product is intended for household use only and must be used only as directed. It is not for ingestion. Keep out of reach of children and pets except as intended for normal litter box use.
7. No Warranties
To the fullest extent permitted by law, all products and services are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee that the website will be uninterrupted, secure, or error-free.
8. Limitation of Liability
To the fullest extent permitted by law, [Business Name], its owners, affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, loss of business, or replacement costs, arising out of or related to your use of the website or purchase or use of our products.
Our total liability for any claim relating to any product or order shall not exceed the amount you paid for the product giving rise to the claim.
9. Indemnification
You agree to indemnify, defend, and hold harmless [Business Name], its owners, affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of your misuse of the website, violation of these Terms, or violation of any law or third-party rights.
10. Intellectual Property
All content on this website, including text, images, logos, graphics, branding, product names, and design, is the property of [Business Name] or its licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, or exploit any website content without our prior written permission.
11. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party sites.
12. Privacy
Your use of our website is also subject to our Privacy Policy. By using the website, you acknowledge that you have read and understood our Privacy Policy.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of [State], without regard to conflict of law principles.
14. Dispute Resolution
Any dispute arising out of or relating to these Terms or your use of the website or products shall be resolved exclusively in the state or federal courts located in [County, State], and you consent to the jurisdiction of those courts.
15. Changes to These Terms
We reserve the right to update or modify these Terms at any time by posting the revised version on this website. Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms.
16. Contact Information
If you have any questions about these Terms, please contact us at:
KittyUp by Little Ways™
contact@littlewaysusa.com
7465 Mission Gorge Rd Suite 242 San Diego, CA 92120
Privacy Policy
Effective Date: March 15th, 2026
KittyUp by Little Ways™ (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at [website URL], place an order, or otherwise interact with us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide
When you place an order, contact us, sign up for emails, or otherwise interact with our website, we may collect information such as:
Name
Email address
Shipping address
Billing address
Phone number
Payment information
Order details
Any information you provide in messages or contact forms
Automatically Collected Information
When you visit our website, certain information may be collected automatically, such as:
IP address
Browser type
Device information
Website usage data
Pages viewed
Referring website
Cookies and similar tracking technologies
2. How We Use Your Information
We may use your information to:
Process and fulfill orders
Provide customer service
Communicate with you about your order
Send marketing emails if you opt in
Improve our website, products, and services
Detect and prevent fraud or misuse
Comply with legal obligations
Enforce our Terms of Service
3. Payment Information
Payments made through our website may be processed by third-party payment providers. We do not store full payment card information on our servers. Payment information is handled by the applicable payment processor in accordance with its own privacy and security practices.
4. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties only as needed to operate our business, including:
Payment processors
Shipping and fulfillment providers
Website hosting and ecommerce platform providers
Email marketing providers
Analytics providers
Legal, regulatory, or government authorities when required by law
We may also share information if necessary to protect our rights, enforce our policies, respond to claims, or comply with legal process.
5. Cookies and Tracking Technologies
We may use cookies and similar technologies to improve website functionality, analyze traffic, remember preferences, and support marketing efforts.
You can usually modify your browser settings to decline cookies, but some parts of the website may not function properly if you do.
6. Email Marketing
If you sign up for our emails, we may send you promotional messages, updates, or special offers. You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at [email address].
7. Data Retention
We retain your information only as long as reasonably necessary for business, legal, tax, accounting, or operational purposes.
8. Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Third-Party Services and Links
Our website may contain links to third-party websites or may use third-party tools and integrations. We are not responsible for the privacy practices, content, or security of those third parties.
10. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.
11. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to request access, correction, deletion, or information about how your data is used.
To make a privacy-related request, contact us at [email address].
12. California Privacy Notice
If you are a California resident, you may have additional rights under California law regarding your personal information, including the right to know, request deletion, and request correction of certain personal information we collect, subject to applicable exceptions.
We do not sell or share personal information as those terms are defined under California law.
California residents may submit requests by contacting us at [email address].
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
14. Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, contact us at:
KittyUp by Little Ways™
contact@littlewaysusa.com
7465 Mission Gorge Rd Suite 242 San Diego, CA 92120